Refund Policy for Chatfast.ai

Effective Date: November 2024

At Chatfast.ai, we strive to provide our users with a great experience using our AI tools and templates. If you are not satisfied with your purchase, please review our refund policy below.

1. Free Trial

We offer a free trial for new users to experience our AI tools and templates. If you are not satisfied with the trial, you may cancel at any time before the trial period ends without being charged.

2. Paid Subscription Refunds

We provide a 30-day money-back guarantee for our paid subscriptions. If you are not satisfied with your purchase within the first 30 days of subscribing to any of our plans, you may request a full refund. To request a refund, please contact us at help@chatfast.ai with the following information:

• Your account email
• Proof of purchase (receipt or invoice)
• Reason for the refund request

Refunds will be processed within 5-10 business days.

3. Non-Refundable Items

The following items are non-refundable:

• Fees for services rendered beyond the initial 30 days
• Any subscription fees for services not cancelled within the billing cycle
• Custom services or template requests (if applicable)

4. How to Request a Refund

To initiate a refund request, please contact our support team at help@chatfast.ai with the following information:

• Your account email
• The product or service you are requesting a refund for
• Reason for the refund request (optional)

We will process your request within 5-10 business days and issue the refund to your original payment method.

5. Changes to This Policy

We reserve the right to modify or update this Refund Policy at any time. If we make any changes, the updated policy will be posted on this page with an updated effective date.

If you have any questions or concerns about our refund policy, please contact us at help@chatfast.ai.